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Privacy Policy

Privacy Statement: Privacy Policy

You can download the latest policy here. Mikron Theatre Privacy Policy

1. Privacy commitment

The www.mikron.org.uk website is owned and operated by Mikron Theatre Co. We are committed to safeguarding your privacy online and to this end have developed the following Privacy Policy to deal with issues which may concern you. Please read the Privacy Policy to understand how your personal information will be treated. This policy may change from time to time so please check it periodically.
We promise to never sell or share your Personal Information with anyone. We will contact you to let you know about shows, promotions and fundraising.
This was updated on 15 May 2018.

2. Personal Information

2.1 The details which you provide about yourself and any information which identifies you such as your name, address, email address, telephone number, country of residence (“Personal Information”) may be retained by us if either you provide this information when using one of the services available on our website, such as subscribing to one of our email lists or when purchasing tickets or 2.4 below applies. Personal Information will be held on our system and used for operational purposes such as the processing of bookings and orders in connection with our on-line ticket and book ordering services and for mailing list subscriptions. If you opt in to marketing communications, your information may also be used to enable us and third party websites to display relevant and targeted advertisements, based on previous behaviour, purchases, or any other relevant information. In order to process a transaction, your Personal Information and card details may be passed to third party service providers. Card details will only be used for the purpose of handling an individual transaction.
The Personal Information you supply to us when you opt in to marketing communications will be used by Mikron Theatre Co. to keep you up-to-date with events and activities organised by, and news and information from Mikron Theatre Co.
Mikron Theatre Co. will never pass on your Personal Information for marketing purposes to anyone.
Each e-mail we send you offers you the opportunity to unsubscribe, or you can ask us to do this by e-mailing admin@mikron.org.uk
2.2 If you would like to revise the information provided to us at any time, or feel what we currently have on record is incorrect, you may update the information by e-mailing admin@mikron.org.uk
2.3 We may from time to time ask you for further information in order to update our records or for particular purposes. We will always tell you how we will use any further information received from you. From time to time we will need to send you our website and service announcement updates.
2.4 To tailor our communications and make our contact with you relevant, we may use data supplied by you to help us decide which of our services and products to promote to you.
We are a registered charity (No. 265169) and rely heavily on voluntary contributions from our audience and other funders. Based on the frequency of your visits and purchasing patterns, we may promote our memberships to you or ask you for additional support for our work.
From experience we know that our donors would expect us to have ascertained a level of interest and considered the appropriateness of a request for donations before approaching them. We therefore research some of our customers and supporters and occasionally potential supporters to find shared interests. This research may include information we hold on them (for example, payment methods and postcodes) and publicly-available information (for example, through social media, Companies House, Charity Commission), where they live, their age and similar demographics. In some cases, we will rely on legitimate interest for processing data of potential supporters. This means we may carry out initial research on potential higher level donors prior to requesting consent. This information will also help us to meet our obligations to protect the charity from financial fraud and risk. We do not use wealth screening companies to analyse our data.
2.5 You have the right to obtain from us an electronic or paper copy of all Personal Information concerning yourself, or to speak to a Mikron Theatre representative on any matter, by e-mailing admin@mikron.org.uk or writing to Peter Toon, Mikron Theatre Co. Marsden Mechanics, Peel Street, Marsden, Huddersfield, HD7 6BW. If you decide not to use our services any further or to instruct us to cease using your Personal Information as contemplated in this Policy, and notify us either in writing or by email as mentioned above, we shall destroy any retained Personal Information, unless it legally required to be held on file (e.g. Gift Aid details).

3. Log files

3.1 Every time someone visits our web site a log file is generated on our computer.
3.2 The log file records the time and date of your visit, the files that were requested, your IP (Internet Protocol) address, the referrer URL (if provided) and the browser version. We collect this information to help us diagnose problems and administer our systems and to audit the geographical make-up of users and how they have arrived at our site; that is, from what other sites have visitors arrived – this information being obtained from the referrer URL.
3.3 We do not normally link IP addresses to anything personally identifiable, which means that you remain anonymous even though we include your IP address in our aggregate information. However, we can and will attempt to use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms and conditions, or to protect our services and other users.

4. Cookie Policy

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. They make it possible for us to provide our online ticketing service and track visitor statistics, such as returning visitors.
We use cookies to manage the shopping baskets on our ticketing pages. The cookies used for these functions are temporary cookies that are removed once the transaction has been completed or you log out. It is not possible to purchase anything on our website without accepting these cookies.

Cookies from third-party organisations, specifically https://donorbox.org/ and https://stripe.com/gb are essential for processing donations and payments for shop items (merchandise and tickets).

This website uses the following non-essential cookies:
Google Analytics cookies
These cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, so we don’t know who is using our site. We use the information on how people use our website to compile reports and to help us improve the site. You can go to http://www.google.com/analytics/learn/privacy.html to find out more about Google Analytics cookies and how to opt-out of them.

We hold email data for email communication with subscribers – you can unsubscribe in each email we send you.

For more information on cookies, please visit: aboutcookies.org
Please note that we are not responsible for information available on these websites.

5. Use and disclosure of Personal Information

5.1 If you contact us we reserve the right to keep a record of that correspondence and incorporate the information it contains into our database.
5.2 If we are required by law or requested by the police or a regulatory or government authority investigating potentially illegal activities to provide information concerning your activities whilst using the network we shall do so. We may also disclose Personal Information to appropriate third parties to assist in anti-fraud checks and investigations.

6. How we protect information

6.1 We take every precaution to protect your information. To this end all Personal Information stored by us is kept on servers in a secure environment. Save as agreed by you for marketing purposes, only employees and approved contractors/developers we may appoint from time to time, and who need the information to perform a specific job, are granted access to personally identifiable information.
6.2 Regular security reviews are held by us to ensure that the site remains safe and secure for your protection.

7. Users Under 18

If you are under 18, please ensure that you obtain your parent/guardian’s consent beforehand whenever you provide Personal Information to the website. Users without such consent are not allowed to provide us with Personal Information.

Mikron acknowledges support from:

Patrons: George Monbiot, Prunella Scales and Timothy West

Company Registration No.1055043 Charity No.265169